General Questions

Updated: 3/5/2012

1. Can your player play full HD content?
Yes. with a proper configuration. You can play Full HD content even with a ATOM based system.

2. Server down, will player continue playing?
Yes. Because content reside on player side.

3. Display multiple RSS feeds on screen?
Yes. However you might need to get permission from the provider. Please consult your content provider for copyrights matters.

4. Can your player incorporate live video streams?
Yes. Through MMS & HTTP protocol. RTSP/RTMP now supported.

5. Support video wall?
Yes. Support both hi-res (beyond HD) and low-res video wall configuration.

6. Host server in house or host for us?
You make the call .Host in house to have full control of the server or we host for you with monthly recurring cost.

7. What do I have to do to get a demo/trial version?
Demo is available upon request.

8. What kind of hardware does your software support?
Support all PC based hardware.

9. Can your solution integrate with touch screen application?
Yes. You just need to purchase a touch screen and create 'touchable' content.

10. What kind of scalable discount do I get if my planned deployment is large?
discount given is based on project size, industry and usage.

11. Can I update the software remotely?
Yes. All updates can be done automatically as long as the system is linked to the Internet.

12. Can I remote control the screen themselves through RS232 protocol? How much control? Display supported or tested so far?
Yes. You can control brightness, contrast, volume, power on/off, check status of the screen. Brands integrated, Samsung, Nec and Panasonic - Industrial grade panel only.

13. Are you still in development? What you have now and in the future?
Yes. Our company carries out R&D consistently. Currently we have a software product called EUDSS. New version coming soon.

14. What references do you have?
please refer to Clients page.

15. Do you have any government references?
Yes. Please refer to Clients page.

16. How long have you been in business?
6th years now.

17. What OS are you running on your player and server?
Preferred Windows 7 platform. Both consumer and embedded editions.

18. How much training do I get after I purchase the software?
One session of training will be provided after you purchase the software without any charges. Any additional training required will be chargeable.

19. What types of security features are built into your software?
Our software comes with 128bit encryption.

20. Can you integrate with SMS or RFID applications with the screens?
Yes. And our software can be customized according to customer's needs.

21. Do I create my own content, or do you provide that service?
Yes. You need to create your own content. If you want to outsource the job, there will be charges involved based on the complexity of the content.

22. What type of partnerships do you have for installation?
Partners specialized in cabling, panel and video wall installation.

23. Is your software compatible with 3D panels?
End of Support.

24. Do you enjoy what you do?
Yes, of course. Is just the beginning. Alot more can be done.

25. What types of audience measurement applications do you have?
In development stage. More info will be released when its near completion.

26. Can we feed multiple displays with text, video and graphics?
Yes. Our software can support any combination of text, video and graphics plus Adobe Flash, Microsoft PowerPoint.

27. Why choose PC-based Player over Hardware-based Player?
Click Here to find out.